Mobile App
Weavestream ships a dedicated mobile app for field technicians, served from your existing instance at /m. It is a purpose-built interface — not a shrunken desktop — that answers one question: what does a technician need while standing in a client's server closet?
No extra deployment, no separate server, no app store: the mobile app is part of the normal Weavestream container and uses the same accounts, sessions, and permissions as the desktop app. Everything a technician does on mobile is authorized server-side exactly like a desktop request and lands in the same audit trail.
Opening the mobile app
Open your profile menu in the desktop header and choose Mobile app, or browse directly to https://your-instance/m on a phone. Sign-in (including MFA) works exactly as on desktop.
The launcher
The app opens on the launcher — a starting point before any client is selected. It offers, in order: search across all your organizations, your pinned (starred) organizations, and the full list of organizations you can access. Selecting an organization enters it — the tab bar appearing is the signal that you're now inside a client — and the system Back gesture (or More → Home) returns to the launcher. The launcher's More button opens account chores (profile, appearance, password, sign-out, install) without selecting a company, so an account with no organizations is never stranded.
Installing it on a phone
The app is an installable PWA, so it gets a home-screen icon, a standalone full-screen window, and instant startup:
- Android (Chrome): open More → Install app inside the mobile app, or accept the browser's install prompt.
- iOS (Safari): tap Safari's Share button, then Add to Home Screen. The More tab shows these steps when opened in Safari.
The row — and the App section holding it — disappears once the app is installed.
After installing, open the app online once before relying on it offline. iOS in particular does not populate the installed app's cache until it has run once from the home screen with a connection.
What's included
See What's not on mobile below for what deliberately stays on a laptop.
Your profile
Tap your name at the top of the More tab to open Profile. It holds the account chores worth doing from a phone, and nothing else:
- Who you're signed in as — your name, email, and role, shown as context so you can confirm the account before changing anything. Neither is editable here; name and timezone are edited on desktop under Your profile → Identity.
- Appearance — dark, light, or system theme plus the accent color. The mobile app follows the account's preferences and picks them up automatically when they change on desktop; changing them here syncs back to the account and applies immediately, with no Save step.
- Change password — enter your current password and the new one twice. The new password must be at least 12 characters and mix at least three of lowercase, uppercase, digit, and symbol, matching the desktop policy. Your other devices are signed out when the password changes; the phone you changed it on stays signed in.
Two-factor authentication is not managed here — setup and backup codes live on desktop, and resetting it takes an administrator. See What's not on mobile below. The profile screen works whether or not an organization is selected, so an account with no organizations can still change its appearance and password.
Offline behaviour
The app itself opens offline once installed, but data is never stored on the device: passwords, articles, and assets require a connection, and screens show an honest "no connection" state instead of stale records. Revealed secrets live only in memory and clear when the app goes to the background. This is a deliberate security posture for a tool that handles credentials on portable hardware.
What is cached is the app itself — its code and static assets, nothing account-specific. When you deploy a new Weavestream version the phone picks up the new app on its next launch; there is nothing to clear or reinstall.
What's not on mobile
Deliberate omissions, so you know where to reach for a laptop:
Notes for administrators
- The mobile app is served same-origin from the web container — there is nothing separate to enable, expose, or license.
- Sessions, MFA enforcement, IP rules, role scoping, and audit behave identically to desktop; the mobile client introduces no new authorization surface.
- Client-portal users can sign in too; they see the same read-only scope the portal grants them, and the Ask anything tab is hidden for them.
- A password changed from a phone goes through the same endpoint, rate limit, brute-force lockout, and audit entries as a desktop change, and revokes the account's other sessions the same way. Mobile adds no second path.
- Cross-org search results exclude archived (offboarded) organizations; the same exclusion applies to desktop's global search.
- Direct links to records (
/m/passwords/…and friends) open under the phone's last-used organization. A link to a record in a different organization shows a not-found state with a Search all organizations action — the URL carries no organization, so this is the honest path rather than guessing.